Here is a list of Frequently Asked Questions to try and help you navigate your adoption process.

If I placed a deposit, can I pick up my puppy right now?
Ohio law requires that each puppy needs to be 8 weeks old before they can be picked up or delivered. So if the pup is 8 weeks of age the answer is yes. We would encourage you to place a deposit as each puppy that is available online can have a deposit placed on it at any time, thus we can not guarantee a pup will still be available without a deposit. If a deposit is placed to reserve a pup, that pup will show “puppy has found a home” and will not be able to be added to your cart.
Most deposits on the site are 10% of the purchase price but can vary from breeder to breeder and will reserve your pup until the puppy is 8 weeks old or for up to two weeks without any additional cost. ALL DEPOSITS ARE NON-REFUNDABLE.
Each puppy needs to be 8 weeks of age before the puppy can be delivered. We try to schedule pups as soon as we receive a deposit however the exact date and time will vary based upon the shipper, your location and the time of the year. We try to have each puppy delivered within two weeks. (PLEASE NOTE, due to the current times and COVID 19 we are having some delays in shipping as flights are still very limited) but 100% of our pups have arrived safely to their new furever home.
Each puppy needs to be 8 weeks of age before the puppy can be delivered. We try to schedule pups as soon as we receive a deposit however the exact date and time will vary based upon the shipper, your location and the time of the year. We try to have each puppy delivered within two weeks. (PLEASE NOTE, due to the current times and COVID 19 we are having some delays in shipping as flights are still very limited) but 100% of our pups have arrived safely to their new furever home.

You can simply CLICK HERE and register your puppies microchip with your contact information. If your puppy has a microchip it will not be pre-registered. As the first owner of your puppy, you will be the first one to register the puppy’s microchip as its rightful owner. Many new owners also decide to rename their puppy and so the puppy will be registered with its forever name.

  • CLICK HERE, for another great resource to help you register your pup’s microchip.
Yes, we work with several wonderful third-party personal pet delivery services to ensure your puppy has the safest and most reliable journey home! We offer ground delivery, air delivery, and also have nanny services available if needed. We can also arrange to meet you halfway or meet you at the airport if these options are preferred. NOTE: All stubbed nosed puppies are not able to fly and will require ground delivery or nanny services. Please contact us at info@allstarpuppies.com for additional information. We have delivered puppies nationwide and internationally.
Can I be ensured my puppy isn’t coming from a puppy mill?
Yes, Absolutely. We represent a small community of family breeders who believe together we can accomplish more. We help each other out and focus on our strengthens to provide you with the happiest, healthiest puppies possible. We regularly monitor our breeders to ensure they adhere to our strict guidelines of compliance and provide you with a happy, healthy puppy which are also backed by a 1 year health guarantee (when applicable)!! Most of our breeders have families with children and this is what we prefer as child socialization is healthy for both kids and puppies!! If you have any questions or concerns regarding your puppy upon arrival please let us know by emailing info@allstarpuppies.com and we will personally look into each inquiry.
Where do I pick up my puppy?
We always try to have you pick up your puppy directly from each breeder. However, as our breeders have regular jobs and are not available all the time we try to accommodate each situation and may have you meet at a foster home or at another breeder’s home periodically. For those who wish to have additional training for their puppies prior to pickup or delivery, your puppy will be picked up at a foster home. We can also arrange to have someone meet you halfway or at a public place as not everyone is comfortable driving on unfamiliar roads. If you have any specific requests please speak to your puppy specialist or leave a note upon checkout.
Who is Allstarpuppies?
Great questions. We are an online and marketing platform for a small community of family breeders to utilize for advertising, marketing, payment, and adoption inventory of their pups. We also work for you the buyer to ensure each breeder raises happy, healthy puppies to help complete your forever family. We work with you to ensure you get a pup that fits your families needs. We also are a voice and an advocate for you the buyer in the event that problems or disputes arise. To keep each breeder accountable to provide you a happy healthy pup and if any issues arise to investigate the situation for you. We do not own any pup and the breeder is fully responsible and liable for issues that arise. If you have any questions please feel free to email us at info@allstarpuppies.com.
Are your breeders licensed?
Yes and no. We have both. Ohio breeding guidelines are some of the strictest in the country and each breeder is required to adhere to them. Many of our breeders are small family breeders and do not need to be licensed if they have less then 5 females.

Can’t find an answer? Get in contact with us. We’re always happy to help.